incubatec system status » Current http://www.incubatec.com/status News and updates about the incubatec network and system status. Tue, 27 Jul 2010 07:27:45 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Datacenter #1 Maintenance Advisement http://www.incubatec.com/status/2010/07/datacenter-1-maintenance-advisement/ http://www.incubatec.com/status/2010/07/datacenter-1-maintenance-advisement/#comments Tue, 27 Jul 2010 07:13:02 +0000 support http://www.incubatec.com/status/?p=419 [ENGLISH]

Classification: Service Affecting (“SA”)

Primary Dates GMT: 28 Jul 2010 09:00 to 28 Jul 2010 17:00 GMT

Location of Maintenance: Incubatec Datacenter #1 Munich, Germany

Summary Description of Maintenance: Our suppliers will complete a migration of power sockets to new power tracks affecting all servers and equipment in the Incubatec Datacenter #1.  Outage duration is expected to be up to 4 hours, with single servers being down up to 30 minutes.

[ITALIANO]

Classificazione: SA – downtime

Data primaria: 28 luglio 2010 dalle ore 09:00 alle ore 17:00 GMT

Datacenter: Incubatec Datacenter #1 Monaco di Baviera, Germania

Descrizione riassuntiva dei lavori di manutenzione: I nostri fornitori devono migrare tutte le prese di corrente elettrica da 230V, operazione che comporta downtime per tutti i servers nel datacenter #1. Il downtime complessivo puo’ avere durata fino a 4 ore, con downtime per singolo server fino a 30 minuti. Ci scusiamo fin d’ora con i nostri clienti per gli eventuali disagi causati, siamo stati informati soltanto ieri sera di questa operazione indispensabile e non eseguibile durante la notte.

[DEUTSCH]

Einstufung: Service Affecting (“SA”) – Downtime

Datum: 28. Juli 2010, 09:00 Uhr bis 17:00 Uhr GMT

Ort der Wartungsarbeiten: Incubatec Datacenter # 1 München, Deutschland

Zusammenfassende Beschreibung der Wartungsarbeiten: Unsere Lieferanten müssen sämtliche Steckdosen im Rechenzentrum #1 auf neu installierte Ackermann-Schienen umstellen. Das wird zu einem Downtime/Ausfall der Dienste und Server im Rechenzentrum #1 führen, der bis zu 4 Stunden andauern kann, wobei mit jeweils ca. 30 Minuten Downtime je einzelnen Server zu rechnen ist. Wir entschuldigen uns schon jetzt für die Unannehmlichkeiten, wir wurden selbst erst gestern abend über diese dringende Notwendigkeit informiert, die Wartunsarbeiten lassen sich nach Rücksprache mit den Lieferanten auch nicht während der Nacht durchführen.

]]> http://www.incubatec.com/status/2010/07/datacenter-1-maintenance-advisement/feed/ 0 Linux Virtual Servers emergency maintenance http://www.incubatec.com/status/2010/07/linux-virtual-servers-emergency-maintenance/ http://www.incubatec.com/status/2010/07/linux-virtual-servers-emergency-maintenance/#comments Sat, 24 Jul 2010 13:58:23 +0000 support http://www.incubatec.com/status/?p=417 To install security related updates all Linux Virtual Servers will be rebooted within the next minutes, total downtime should be less than 10 minutes. As this was an important security update, no delay was possible, we apologize for the inconvenience.

]]> http://www.incubatec.com/status/2010/07/linux-virtual-servers-emergency-maintenance/feed/ 0 NOC telephone failure and central database server problems http://www.incubatec.com/status/2010/07/noc-telephone-failure-and-central-database-server-problems/ http://www.incubatec.com/status/2010/07/noc-telephone-failure-and-central-database-server-problems/#comments Wed, 21 Jul 2010 09:15:47 +0000 support http://www.incubatec.com/status/?p=414 Due to a cutoff of the phone-line the network operation center (“NOC”) is currently not available by phone; additionally we are currently performing extraordinary maintenance operations on our central database server due to problems.

No service interruption will be caused by this, but response times will be higher than usual. No ETA has been provided by our supplier for the resolution on the line-cut, while the central database should be fully operative again within 60 minutes.

]]> http://www.incubatec.com/status/2010/07/noc-telephone-failure-and-central-database-server-problems/feed/ 0 VPS Windows and Linux upgrades http://www.incubatec.com/status/2010/07/vps-windows-and-linux-upgrades/ http://www.incubatec.com/status/2010/07/vps-windows-and-linux-upgrades/#comments Thu, 08 Jul 2010 15:01:38 +0000 support http://www.incubatec.com/status/?p=410 This night we will perform several upgrades and software updates on the VPS hardware notes, both on the Windows and Linux platforms. As every hardware node needs to be rebooted, there will be a short downtime for the VPS service during the night.

Questa notte verranno eseguiti vari interventi di upgrade ed aggiornamento software sui nodi hardware dei sistemi VPS, sia su piattaforma Windows che Linux. Dato che sara’ necessario riavviare almeno una volta ogni nodo hardware, ci sara’ un breve downtime durante la notte per i servizi VPS.

In der Nacht vom 8. zum 9. Juli 2010 führen wir Hardware-Upgrades und Software-Aktualisierungen der VPS-Hardware-Knoten durch – sowohl der Linux- als auch der Windows-Plattform. Da es dabei notwendig sein wird, sämtliche Hardware-Knoten zumindest einmalig neu zu starten, wird es einen kurzen Ausfall der VPS-Dienste während der Nacht geben.

]]> http://www.incubatec.com/status/2010/07/vps-windows-and-linux-upgrades/feed/ 0 Barracuda Cluster upgrades http://www.incubatec.com/status/2010/06/barracuda-cluster-upgrades/ http://www.incubatec.com/status/2010/06/barracuda-cluster-upgrades/#comments Tue, 22 Jun 2010 09:20:57 +0000 support http://www.incubatec.com/status/?p=405 Currently the Barracuda Spam & Virus Firewall “mx2.serverclienti.com”, part of our clustered antispam-solution, is being upgraded. The other Barracuda Spam & Virus Firewalls will take over the filtering and load in the meantime, so there should be no noticeable customer impact. ETA is 60 minutes.

UPDATE: Upgrade “mx2″ successfully completed.

Currently the Barracuda Spam & Virus Firewall “mx1.serverclienti.com”, part of our clustered antispam-solution, is being upgraded. The other Barracuda Spam & Virus Firewalls will take over the filtering and load in the meantime, so there should be no noticeable customer impact. ETA is 60 minutes.

UPDATE2: All upgrades successfully completed.

]]> http://www.incubatec.com/status/2010/06/barracuda-cluster-upgrades/feed/ 0 gamma.serverclienti.com Reboot http://www.incubatec.com/status/2010/06/gamma-serverclienti-com-reboot-2/ http://www.incubatec.com/status/2010/06/gamma-serverclienti-com-reboot-2/#comments Sat, 19 Jun 2010 14:59:04 +0000 support http://www.incubatec.com/status/?p=401 Due to an upgrade the gamma.serverclienti.com server is currently being rebooted and should be back online within a few minutes.

A causa di un upgrade il server gamma.serverclienti.com e’ in fase di riavvio e sara’ di nuovo online in pochi minuti.

Wegen eines Upgrades wird der Server gamma.serverclienti.com gerade neu gestartet und sollte in wenigen Minuten wieder online und verfügbar sein.

UPDATE: UPDATE COMPLETED

]]> http://www.incubatec.com/status/2010/06/gamma-serverclienti-com-reboot-2/feed/ 0 Windows Hosting maintenance http://www.incubatec.com/status/2010/05/windows-hosting-maintenance/ http://www.incubatec.com/status/2010/05/windows-hosting-maintenance/#comments Tue, 18 May 2010 12:24:56 +0000 support http://www.incubatec.com/status/?p=397 All Windows Hosting Packages will undergo emergency maintenance for a software/security upgrade within the next minutes.

Nei prossimi minuti ci sara’ una breve manutenzione straordinaria di tutti gli hosting Windows per un upgrade di sicurezza del software di gestione.

Sämtliche Windows Hosting-Pakete werden die nächsten Minuten einer außenplanmäßigen Wartung unterzogen, um ein Sicherheitsupdate der Verwaltungssoftware durchzuführen.

UPDATE: Maintenance completed/intervento concluso con successo/Wartungsarbeiten erfolgreich abgeschlossen.

]]> http://www.incubatec.com/status/2010/05/windows-hosting-maintenance/feed/ 0 .DE-domains offline http://www.incubatec.com/status/2010/05/de-domains-offline/ http://www.incubatec.com/status/2010/05/de-domains-offline/#comments Wed, 12 May 2010 12:50:44 +0000 support http://www.incubatec.com/status/?p=390 [ENGLISH]
Currently there are some generic problems with .DE-domains, also the network center for .DE-domains (DeNIC) seems to be offline/unreachable. We are inquiring and investigating about this issue.

[ITALIANO]
Al momento ci sono problemi  generali con la risoluzione di domini .DE, anche il NIC per domini .DE (DeNIC) sembra offline/non raggiungibile. Stiamo analizzando e verificando il tutto.

[DEUTSCH]
Derzeit gibt es eine allg. Störung bei der Erreichbarkeit von .DE-Domains, wir erreichen derzeit selbst die Vergabestelle für .DE-Domainnamen (DeNIC) nicht.

UPDATE1:

…
aktuell gibt es Probleme bei der Auflösung von .de Domains.
Ursache dafür ist eine noch unbekannte Störung bei der DENIC.
Sobald wir konkretere Informationen haben erhalten Sie entsprechende Informationen.
…

UPDATE2:

…
Mittlerweile nehmen die DNS-Server beim DeNIC wieder ihre Arbeit auf, offensichtlich wurde die Ursache des Problems gefunden – aber noch nicht benannt. Bis alle Webseiten wieder direkt über den DNS-Namen erreichbar sind, kann es aber noch etwas dauern.
…

UPDATE3:
The problem has been solved according to DeNIC – Il problema e’ stato risolto segnala DeNIC – Die Störung wurde von der DENIC als behoben gemeldet.

]]> http://www.incubatec.com/status/2010/05/de-domains-offline/feed/ 1 gamma.serverclienti.com Reboot http://www.incubatec.com/status/2010/05/gamma-serverclienti-com-reboot/ http://www.incubatec.com/status/2010/05/gamma-serverclienti-com-reboot/#comments Mon, 10 May 2010 09:56:28 +0000 support http://www.incubatec.com/status/?p=386 Due to an upgrade the gamma.serverclienti.com server is currently being rebooted and should be back online within a few minutes.

A causa di un upgrade il server gamma.serverclienti.com e’ in fase di riavvio e sara’ di nuovo online in pochi minuti.

Wegen eines Upgrades wird der Server gamma.serverclienti.com gerade neu gestartet und sollte in wenigen Minuten wieder online und verfügbar sein.

UPDATE: gamma.serverclienti ONLINE

]]> http://www.incubatec.com/status/2010/05/gamma-serverclienti-com-reboot/feed/ 0 Monitoring Platform Upgrade 3.0 http://www.incubatec.com/status/2010/04/monitoring-platform-upgrade-3-0/ http://www.incubatec.com/status/2010/04/monitoring-platform-upgrade-3-0/#comments Wed, 21 Apr 2010 08:38:57 +0000 support http://www.incubatec.com/status/?p=381 [ENGLISH]
We have finished upgrading our monitoring platform to version 3.0: Our geographically dislocated monitoring stations are now fully able to monitor services in the Cloud and more advanced and complex services like SAP-systems and SAP-performance. Customers will benefit from the new features with more advanced uptime reports, public status pages for customers and high level application monitoring, both for IPv4 and IPv6 enabled service and on a “cloud-ready” platform.

[ITALIANO]
Abbiamo aggiornato la nostra piattaforma di monitoraggio alla versione 3.0: Le nostre stazioni di monitoraggio geograficamente dislocate ora offrono pieno supporto per servizi “Cloud” e possono monitorare anche servizi avanzati e complessi come sistemi SAP e la performance di sistemi SAP. Il vantaggio per i clienti sono bollettini e relazioni piu’ avanzate sull’uptime e la disponibilita’ di sistema e di servizi, pagine di status pubbliche disponibili anche per i clienti ed il monitoraggio a livello alti di singole applicazione web o remote, sia su IPv4 che su IPv6 ed il tutto su di una piattaforma “cloud-ready”.

[DEUTSCH]
Unser Monitoring-System wurde auf die Version 3.0 aktualisiert: Die geografisch verteilten Monitoring- und Mess-Stationen bieten nunmehr volle Unterstützung und Integration von Cloud-Dienstleistungen und auch die Überwachung von komplexen und fortschrittlichen Systemen wie SAP, sowie der SAP-/Anwendungs-Performance. Unsere Kunden profitieren besonders von den erweiterten Berichten über die Verfügbarkeit von ganzen Servern, Systemen und einzelner Dienstleistungen – sowohl lokal betriebene wie auch auch ferngewartete, der vollen Unterstützung und Integration von IPv6 und Cloud-Dienstleistungen.

BASIC OPTIONS:

  • HTTP: Web Server
  • POP3: Email Server
  • SMTP: Outgoing Email Server
  • FTP: File Transfer Protocol
  • SSL: Secure Socket Layer
  • DNS: Domain Name Server
  • Custom TCP Ports
  • Ping
  • Web Page Content
  • HTTP Password Protection

ADVANCED OPTIONS:

  • SMS Notification
  • Public Status Page
  • Application Availability Monitoring
  • Application Performance Monitoring
  • Advanced availability reports
  • Advanced performance reports
  • SNMP infrastructure monitoring
  • Remote datafeed integration
]]> http://www.incubatec.com/status/2010/04/monitoring-platform-upgrade-3-0/feed/ 0