10 ports down @DC1
We currently have 10 switchports done @DC1, investigating ETA: 1 hour
10 switchports down nel datacenter #1, stiamo analizzando il problema, stima tempistiche: 1 ora
UPDATE:
Switchports restored, but currently experiencing problem with PDU in datacenter. Level3 (operator of the datacenter) field OPs are there to solve the issue.
UPDATE2:
Ackermann conductor rail defect, currently replacing.
UPDATE3:
All services and servers up & running again.
18 ports down datacenter #2
Currently 18 uplink ports are down in the datacenter #2, we are currently investigating.
UPDATE:
All services and servers up & running again.
Core Router DC#2
Today at 16:28 CET a defect linecard in the core router of the second datacenter (DC#2) first caused latency (high ping-times) and after complete failure a downtime of connectivity for some servers and services. We replaced the linecard and all services, incl. BGP-peerings, were up again working at 17:31 CET. We apologize for any inconvenience caused.
Questo pomeriggio alle ore 16:28 una linecard difettosa del core-router nel secondo datacenter (DC#2) ha causato latenza (pings alti) e di seguito un downtime della connettivita’ per alcuni server e servizi. Abbiamo provveduto a rimpiazzare la linecard difettosa e tutti i servizi, incluse le sessioni BGP coinvolte, erano di nuovo attivi a partire dalle ore 17:31. Ci scusiamo per gli eventuali disagi.
Heute ab 16:28 Uhr gab es Probleme aufgrund einer defekten Linecard im Core-Router des zweiten Rechenzentrums (DC#2), die zuerst zu Latenzen (hohe Ping-Zeiten) und anschließend zu einem Ausfall der Internet-Anbindung für einige Server und Dienstleistungen führte. Wir haben die defekte Linecard ausgetauscht und alle Dienste, inkl. die BGP-Anbindung, funktioniert ab 17:31 Uhr wieder einwandfrei. Wir bitten vielmals um Entschuldigung für die evt. Unannehmlichkeiten.