incubatec system status


Fiber-connection between DC1 and DC2 disturbed

Posted in Current by support on the October 29th, 2007 14:31

At the moment the fiber-connection between DC1 and DC2 is disturbed, our technicians are already working at the problem.

Al momento ci sono disturbi alla connessione in fibra tra il datacenter 1 ed il datacenter 2.

Derzeit gibt es Störungen an der Glasfaser-Leitung zwischen dem ersten und zweiten Rechenzentrum.

UPDATE: A fibercut was confirmed, repair-work is already in progress.

UPDATE2: Re-Splicing completed, awaiting final working status of fiber (19:29).

UPDATE3: Problem solved.

Router-upgrade #2 completed

Posted in Current by support on the October 18th, 2007 01:36

Total downtime was about 20 minutes, due to reloading of the single linecards and BGP-sessions.

Ufficio di Ortisei chiuso il pomeriggio

Posted in Current by support on the October 15th, 2007 13:59

L’ufficio di Ortisei questo pomeriggio e’ chiuso a causa del mercato tradizionale “Segra Sacun” a Ortisei, la raggiungibilita’ telefonica, e-mail, del supporto tecnico d’emergenza e del Network Operations Center e’ cmq. data.

VPS Linux e Windows in manutenzione

Posted in Current by support on the October 12th, 2007 21:26

Per lavori di manutenzione alcuni VPS Windows e Linux sono o saranno offline per breve tempo nelle prossime ore.

[UPDATE] I lavori per i VPS Windows si sono gia’ conclusi con un downtime minimo di 10 minuti, mentre i lavori per i VPS Linux sono tuttora in corso, in parte a causa di checks obbligatori dei filesystems dopo il riavvio a causa di un kernel nuovo.

[UPDATE2] Anche i VPS Linux sono tutti di nuovo online.

Manutenzione backup1

Posted in Current by support on the October 9th, 2007 15:35

A causa di lavori di manutenzione il server backup1 e’ al momento offline.

Primary router DC1 down [SOLVED USING BACKUP-SYSTEMS]

Posted in Current by support on the October 7th, 2007 05:26

Due to a severe hardware-failure (both clock-linecards failed) the primary router in DC1 suffered a failure at 04:08 this morning; all traffic is being routed using our auxiliary system.

A causa di un guasto hardware server (due clock-linecards difettose) il router primario nel DC1 non funziona dalle ore 04:08 di questa mattina; tutto il traffico al momento passa per il sistema d’emergenza.

Wegen eines schweren Hardware-Problems (zwei Clock-Linecards gingen gleichzeitig kaputt) ist der Router im Rechenzentrum 1 defekt seit 4.08 Uhr; der gesamte Verkehr wird über die Notfall-Systeme geroutet.

Router-Upgrade

Posted in Current by support on the October 5th, 2007 15:03

This night we will perform an upgrade of our routing-systems in both datacenters. Connectitivity should not be affected or only affected for about 3-5 minutes.

Questa notte procederemo con un aggiornamento e upgrade dei nostri sistemi di routing in entrambi i datacenter. La connettivita’ non dovrebbe essere coinvolta o essere coinvolta per soli 3-5 minuti.

Diese Nacht werden wir Aktualisierungen und Upgrades der Router-Infrastruktur in beiden Rechenzentren vornehmen. Die Internet-Anbindung sollte davon nicht oder nur für ca. 3-5 Minuten betroffen sein.