incubatec system status

Shared-hosting server incubatecONE will be upgraded to a powerdual dual-cpu and SCSI-based server-system within a week. All customers affected (webhosting24-customers residing on the server), will receive an e-mail communication regarding the upgrade and planned maintenance works.

The maintenance work on the cogent uplink was successfully completed this morning without problems.

The SPAM- and Virus-filtering systems are clearly overloaded, the server had to be rebooted this morning.

We’ve invested considerably in our spam- and virus-filtering systems the last week and performance is already improving. Please send us your feedback in case you notice problems with the new filtering-systems.

The incubatec RBL-server is active at: bl.serverclienti.com . Please consider that it is still in beta-phase and that only our customers can use it. Please send feedback to: support@incubatec.com.

Cogent uplink went down about 15 minutes ago due to a router error. The linecard will be rebooted, cogent connectivity should be up again in a few minutes. Datacenter connectivity was never affected, as lines are redundant.

UPDATE: Cogent uplink is now active again, full redundancy of lines is restored.

The cns1 nameserver (IP: 84.33.0.251) has been rebooted and is now online again; the short downtime caused some latency with SMTP-services on some servers that use this server as auxiliary nameserver.

The CMS- and Blog-specialized server called “wh24special” suffered two downtimes due to a NFS-failure the last two nights; we are currently analyzing the problem and will keep you up-to-date.

Il server denominato “wh24special” specializzato per l’hosting di sistemi content-management e blogs ha avuto due downtimes a causa di un grave problema NFS nelle ultime due notti; al momento stiamo tuttora analizzando la causa esatta del problema.

Der für CMS- und Blog-Systeme spezialisierte Server “wh24special” hatte die letzten zwei Nächte Ausfälle wegen eines groben Fehlers im NFS-System zu verzeichnen. Derzeit arbeiten wir noch daran, das Problem genau zu analysieren und die Fehlerursache zu beseitigen.

Since September 2006 the numbers of incoming virus-infected e-mails has doubled, therefore the antivirus-systems at the moment are under heavy-load and response from mailservers is slow.

Da settembre 2006 il numero dei messaggi e-mail contenenti virus in entrata e’ raddoppiato, quindi per i sistemi antivirus ed antispam al momento rileviamo un carico molto elevato e di conseguenza i tempi di risposta dei mailservers, sia managed che del nostro mailcluster, sono piu’ alti del solito.

Seit September 2006 hat sich die Anzahl der eingehenden und mit Viren infizierten E-Mails verdoppelt, daher ist die Last der Antispam- und Antiviren-System derzeit ungewöhnlich hoch und führt zu erhöhten Antwortzweiten bei den Mailservers, sowohl bei unserem Mailcluster als auch bei den Managed-Servern.

Switched to assymetrical routing, now incoming traffic from Telcom Italia comes over Level3, outgoing traffic goes over Cogent; this seems to solve the problem termporarily.

Modificato il routing ad assimetrico, ora traffico in entrata da Telecom italia passa per Level3, traffico in uscita passa per Cogent; questo sembra alleviare il problema temporaneamente.

Das Routing wurde auf assymetrisch umgestellet; eingehender Verkehr von Telecom Italia wird über Level3, ausgehender Traffic über Cogent geroutet; das scheint das Problem zumindest zeitweise zu beheben.